Privacy Policy

Privacy Policy for NOJUNK LLC

Effective Date: March 5, 2026

NOJUNK LLC ("No Junk", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or schedule junk removal services.

Information We Collect

We collect the following information when you contact us or schedule a service:

Required Information:

• Name
• Phone number
• Service address

Optional Information:

• Email address
• Photos of items to be removed

We may also collect basic technical information automatically such as:

• IP address
• Browser type
• Website usage data

How We Use Your Information

We use your information to:

• Schedule junk removal services
• Communicate arrival times and job updates
• Provide customer support
• Process payments through Square
• Improve our services
• Send marketing or promotional messages (only if you opt in)

Text Messages and Communications

By providing your phone number, you agree that NOJUNK LLC may send you text messages related to:

• Appointment confirmations
• Arrival updates
• Service communication
• Promotional offers (if you opt in)

Message frequency may vary. Message and data rates may apply. You can opt out anytime by replying STOP.

Sharing Your Information

We do not sell your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

• Square (payment processing)
• Google Calendar (scheduling)
• GoHighLevel (customer communication)

These providers are only allowed to use your information to provide their services.

Photos Submitted for Estimates

Customers may submit photos to help us estimate junk removal jobs. These photos are used only for estimating services and internal job planning.

Data Retention

We keep customer information only as long as needed to provide services, maintain business records, or comply with legal obligations. You may request deletion of your information at any time.

Your Privacy Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To make a request, contact us at:

oln@nojunktexas.com

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

NOJUNK LLC
5900 Balcones Dr, STE 100
Austin, TX 78731
Phone: 903-444-5865
Email: oln@nojunktexas.com